Frequently Asked Questions
Self-Serve Laundromat Questions:
What are your hours?
We are open from 8 am to 9 pm.
Are you attended?
We have full time attendants.
Do you have machines large enough for a king-size comforter?
We have all sizes of washing machines. We have a machine that can handle two king-size comforters.
Is there anything for the kids to do while I do my laundry?
We have a Kid's Zone where we show kids' movies.
Wash and Fold Questions:
You have two kinds of Wash and Fold. Can you explain the difference?
The basic is washed and stacked, not folded. The standard is washed, dried and folded.
What is the turnaround time for Wash and Fold?
The clothes will be ready for pickup in 24 hours. If you need it quicker, same day service is an additional $0.40 cents per pound more.
If I want hangers, is there a charge?
No, they are included in the service cost.
Pickup and Delivery Questions:
What days of the week do you do pickup and delivery?
We deliver Monday through Friday from 9 am to 3 pm.
I am at work during your delivery times. Can I leave my clothes somewhere?
Yes, you can leave them wherever you decide is safe. When you schedule the pickup make a note of where to find your clothes.